About Us

With a UK based team of process engineers and a South African operational delivery centre we are uniquely placed to become part of your team where we focus on and value the relationship we have with our clients.

Alastair

Non Executive Director

Transformation leader that delivers real change for customers and business, extensive experience with major brands improving customer service and value creation.

Keith

Client Director

A wealth of knowledge in a variety of transformation projects, leading process improvement, cost reduction and customer service improvement in the UK and overseas.

Will

Sales Director

Accomplished in sales development with private and VC-backed businesses in sectors including finance, payments and healthcare, focused on the momentum of growth with a passion for customer attention.

Shona

Marketing Director

Versatile senior marketing and PR services professional with a breadth of experience delivering measurable results and valuable insight to clients operating in both the private and public sector throughout the UK.

 

Neil

South Africa Managing Director

A highly regarded Operations Director with over 25 years  experience in both UK and South Africa contact centres , working on the transition and transformation of multiple blue chip operations.

Aphiwe

South Africa Team

A driven operations specialist who is passionate about the customer experience, having worked across quality, compliance and operations leading  large scale energy operations for the UK customer base.

 

Faith

South Africa Team

A quality and training professional with a proven track record in the South African contact centre environment  as well as extensive experience in energy operations for the UK customer base.