OUR WORK
The amplify5 team have vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Our expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience. Our purpose is to support the growth of UK businesses and increase operational efficiencies, through the deployment of flexible, rapid and low cost solutions that deliver real business outcomes.
Case Studies
UK FINTECH BUSINESS
Business Challenge
This business helps digital brands unlock their potential with founder-friendly capital and tools that accelerate growth.They were looking to quickly scale their e-commerce channel to successfully meet a deadline to deploy their available capital. Given their product complexity, they were finding it difficult to get the right quality of sales resource in the UK.
amplify5's Solution
Partnering with amplify5 who provides them with a sales team composed of highly capable advisors with the experience and skill to effectively engage with business owners around their product and the available funding.
Results
After initially starting with a team to focus on lead generation, this business quickly grew this and now have amplify5 advisors completing the whole sales process in Cape Town. The team has already delivered millions in sales in over 12 months, in line with the targets agreed on.
GLOBAL BPO
Business Challenge
As an established global outsourcer was seeking to expand their operation to new markets globally and provide more geographic choice, at a continued low cost, for their customers.
amplify5's Solution
amplify5 was identified as an experienced and capable partner to enable them to accelerate the creation of an offshoring operation in South Africa.
Results
amplify5 helped to set up operations quickly, enabling them to secure a new client due to the presence in South Africa. The partnership is already seeing positive client results, and both amplify5 and this business are keen to expand on this and support their growth in this new market
UK MAJOR ENERGY SUPPLIER
Business Challenge
This major UK utilities company had an existing operation in South Africa but wanted to explore opportunities to diversify its presence and improve its customer service.
amplify5's Solution
amplify5 was able to provide a new operational site in Cape Town, delivering a high quality of service at a competitive price. We worked with the client to quickly deploy and scale up the operation.
Results
We have quickly tripled the size of the team while also outperforming other South African locations on service. As a result the client now has confidence it can continue to grow in South Africa, taking advantage of labour arbitrage and benefitting from a high quality service.