To ISO or not to ISO
Kaylan Johnson – Compliance and Information Security Lead ISO standards play an important role in the Business Process Outsourcing (BPO) industry, particularly when servicing clients
Offshoring can help successful businesses of any size grow – we all know about the big companies.
At amplify5 we believe that no matter the size of the business, they should have access to the same skills and experience, whether that’s handling customer service queries, managing complaints, delivering sales, or dealing with back-office administration – we can help!
No matter the size of the business, there are some typical pain points for businesses that consider offshoring, for example:
We fully understand the benefits and challenges of offshoring, that’s the experience we can bring to your business, it’s also why amplify5 is different
All of the above principles allow you to create an extension of your team in Cape Town, South Africa meaning you stay in control, have a flexible solution and access to expertise and innovation, whilst delivering sustainable value to your business.
Kaylan Johnson – Compliance and Information Security Lead ISO standards play an important role in the Business Process Outsourcing (BPO) industry, particularly when servicing clients
Will Clowes – Chief Growth Officer What I’m hearing… When talking to prospective and current clients, it is interesting how fast certain trends appear across
There is no doubt that the last couple of years has been difficult for individuals and businesses, but with light at the end of the
There are many reasons and articles about why companies outsource activities, sometimes to cope with growth, lower costs or allow access to expertise that they
I started my journey in the South African BPO market almost ten years ago. On this journey a lot of the focus has been around